Terms & Condtions

Welcome to NovusGoal.

These Terms & Conditions (“Terms”) explain the rules that apply when you visit, browse, create an account on, or purchase products through https://novusgoal.com/ (the “Website”).

The Website is operated by Sanpstyle Company LLC. By using the Website or placing an order, you confirm that you have read and understood these Terms and agree to be bound by them.

If you do not agree with these Terms, please do not use the Website or place an order.

If you are a consumer in the European Union, European Economic Area, or another jurisdiction with mandatory consumer protection laws, nothing in these Terms is intended to take away or limit any rights that cannot legally be excluded.

1. About Us

NovusGoal is an online store offering dietary supplements, herbal products, wellness products, tablets, capsules, and related health and wellness products to customers internationally.

The Website is operated by:

Sanpstyle Company LLC
8 The Green, Suite A
Dover, Delaware 19901
United States

Throughout these Terms, “NovusGoal,” “Sanpstyle,” “we,” “us,” and “our” refer to Sanpstyle Company LLC and the business operating this Website.

If you have any questions about an order, product, or these Terms, please contact us through the contact details provided on our Website.

2. Acceptance of These Terms

By accessing, browsing, creating an account, or purchasing products through the Website, you confirm that you have read and agreed to these Terms, together with our:

Privacy Policy
GDPR Privacy Notice
Cookie Policy
Shipping & Delivery Policy
Return & Refund Policy

These policies form part of our overall terms of service and should be read together.

If you are placing an order on behalf of a company or other organisation, you confirm that you have the authority to accept these Terms on its behalf.

3. Eligibility

You must have the legal capacity to enter into a binding purchase contract under the laws applicable to you.

If you are under the applicable age of legal capacity, you may only use the Website or place an order with the involvement and supervision of a parent or legal guardian who agrees to these Terms.

We reserve the right to refuse service, cancel an order, or restrict an account where reasonably necessary or where required by applicable law.

4. Products and Product Information

We make reasonable efforts to ensure that the information displayed on our Website is accurate, clear, and up to date.

This may include information about:

Product ingredients;
Product descriptions;
Intended use;
Suggested dosage;
Product quantity;
Packaging;
Images;
Specifications;
Pricing.

Please keep in mind that product images are provided for illustration and presentation purposes. Colours may look slightly different depending on your screen, device, or display settings.

Product packaging, labels, formulations, and other product details may also change from time to time.

The product packaging and label supplied with your order should always be checked before use.

We reserve the right to update, modify, replace, or discontinue products, subject to any rights you may have under applicable consumer law.

5. Dietary Supplement Information

Products sold through NovusGoal are dietary supplements and wellness products.

They are not intended to replace a balanced diet or professional medical advice.

Unless expressly permitted by applicable law, our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

You should speak with a qualified healthcare professional before using a dietary supplement if you:

Are pregnant or breastfeeding;
Have an existing medical condition;
Take prescription or other medication;
Have known allergies or sensitivities;
Are receiving medical treatment;
Have concerns about whether a particular supplement is suitable for you.

Always follow the instructions and recommended dosage provided on the product packaging.

Do not exceed the recommended daily amount.

6. Product Claims and Health Information

Information presented on our Website is provided for product and consumer information purposes.

We do not intend product descriptions or general wellness information to replace professional medical advice.

For customers in the European Union, product descriptions, nutrition claims, and health claims will be presented in accordance with applicable laws and regulations governing food supplements and consumer information.

Where a mandatory local law provides consumers with additional protections or imposes additional requirements, those requirements will apply.

7. Pricing and Payment

Prices displayed on the Website are shown in the applicable currency available at checkout.

Prices may change from time to time, but any change will not affect an order that has already been accepted unless required or permitted by applicable law.

Although we take care to ensure that all prices are accurate, an occasional pricing or technical error may occur.

If we discover an obvious pricing error before accepting your order, we may contact you to confirm whether you would like to continue with the order at the correct price. If you do not wish to proceed, you may cancel the order and receive a refund of any amount already paid.

Available payment methods will be displayed during checkout.

Payment must be successfully authorised before an order can be dispatched.

8. Orders and Order Acceptance

Once you place an order, you will normally receive an email confirming that we have received it.

This initial confirmation confirms receipt of your order but does not necessarily mean that your order has been accepted.

We may decline or cancel an order where there is a legitimate reason to do so, including:

The product is unavailable;
There is an obvious pricing or product-description error;
Payment cannot be authorised;
We identify suspected fraudulent or unlawful activity;
The product cannot legally be shipped to the destination;
There has been a technical or system error;
The order otherwise violates these Terms.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order, subject to applicable law.

9. Customer Responsibilities

When placing an order, you are responsible for providing accurate and complete information.

This includes:

Your name;
Billing information;
Shipping address;
Email address;
Telephone number where required;
Any other information needed to process your order.

Please check your order carefully before completing your purchase.

You are also responsible for complying with applicable laws concerning the purchase or importation of products into your country.

We may be unable to fulfil an order where shipping or importation of a particular product is prohibited or restricted by applicable law.

10. Shipping and Delivery

We offer international shipping to eligible destinations.

Available shipping methods, costs, and estimated delivery times will be shown during checkout where applicable.

Delivery estimates are provided as a guide and may vary depending on the destination and circumstances outside our reasonable control.

Delays can sometimes occur because of:

Customs processing;
Local delivery services;
Carrier delays;
Public holidays;
Severe weather;
Government restrictions;
Transport disruptions;
Other events beyond our reasonable control.

Where applicable consumer law gives you a specific delivery deadline or remedy for late delivery, those statutory rights will apply.

We will not use this section to exclude any mandatory rights you may have as a consumer.

11. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, GST, brokerage charges, or other fees imposed by the destination country.

Where such charges are not collected by us at checkout, they may be payable by the recipient in accordance with applicable local law.

Customs authorities may also delay or inspect shipments.

Because customs rules vary between countries, we cannot guarantee that every product available on our Website can be imported into every destination.

Customers should check the applicable requirements in their country before ordering.

12. Returns, Refunds, and Cancellation Rights

Returns and refunds are handled in accordance with our Return & Refund Policy.

Where applicable, consumers in the European Union and other jurisdictions may have statutory cancellation, withdrawal, refund, replacement, repair, or other consumer rights.

These rights exist independently of any voluntary return policy offered by us.

Certain sealed dietary supplement products may be subject to statutory exceptions to cancellation or withdrawal rights once their protective seal has been opened, where such an exception is permitted under applicable law.

Nothing in this section limits your mandatory statutory rights.

13. Intellectual Property

All content available on the Website, including:

NovusGoal branding;
Logos;
Trademarks;
Product photographs;
Graphics;
Product descriptions;
Written content;
Website design;
Videos;
Other visual or written materials,

is owned by or licensed to Sanpstyle Company LLC or its respective rights holders and is protected by applicable intellectual property laws.

You may view and use the Website for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by law.

14. Prohibited Use

You agree not to use the Website:

For an unlawful purpose;
To commit fraud or facilitate fraudulent activity;
To gain unauthorised access to our systems;
To interfere with Website security;
To upload malware, viruses, or other harmful code;
To disrupt Website functionality;
To collect or scrape Website information through unauthorised automated systems;
To impersonate another person or business;
In any manner that violates applicable law.

If you breach these requirements, we may restrict or terminate your access to the Website and take any other action available to us under applicable law.

15. Website Availability

We work to keep the Website available and functioning properly, but we cannot guarantee that it will always be available, uninterrupted, or completely free from errors.

Temporary interruptions may occur because of:

Maintenance;
Software updates;
Technical problems;
Hosting issues;
Security incidents;
Internet or telecommunications failures;
Circumstances beyond our reasonable control.

We will take reasonable steps to restore services when interruptions occur.

16. Disclaimer

We provide the Website and its content on an “as available” basis.

To the fullest extent permitted by applicable law, we do not guarantee that:

The Website will always be available;
The Website will be completely error-free;
All information will always be free from typographical or technical errors;
The Website will be compatible with every device or browser.

However, nothing in these Terms excludes or restricts any warranty, guarantee, or consumer protection right that cannot legally be excluded under applicable law.

17. Limitation of Liability

We are committed to treating customers fairly and complying with applicable consumer protection laws.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

To the extent permitted by applicable law, we will not be responsible for indirect or consequential losses that are not reasonably foreseeable at the time the contract was formed.

This may include certain losses relating to:

Business interruption;
Loss of profits;
Loss of business opportunities;
Loss of data;
Third-party services;
Delays outside our reasonable control.

For consumers, this section does not affect statutory rights or remedies relating to defective, unsafe, or non-conforming products.

18. Force Majeure

We will not be responsible for a delay or failure to perform an obligation where the delay or failure results from circumstances that are genuinely beyond our reasonable control.

Examples may include:

Natural disasters;
Floods;
Fires;
Epidemics or pandemics;
Government actions or restrictions;
Labour disputes;
Transport disruptions;
Major infrastructure failures;
Cybersecurity incidents;
Utility failures;
Other extraordinary events.

Where such an event occurs, we will take reasonable steps to minimise its impact and resume performance as soon as reasonably possible.

19. Third-Party Websites and Services

Our Website may occasionally contain links to third-party websites, services, or platforms.

These links may be provided for convenience.

We do not control third-party websites and are not responsible for their content, privacy practices, security, availability, or terms.

You should review the relevant third party’s terms and privacy policies before using its services.

20. Privacy

Your privacy is important to us.

Our Privacy Policy and GDPR Privacy Notice explain how we collect, use, store, protect, and otherwise process personal information when you use our Website or purchase our products.

Our Cookie Policy explains how cookies and similar technologies are used on the Website.

By using the Website, you acknowledge that you have read these policies.

21. Changes to These Terms

We may occasionally update these Terms to reflect changes to our business, Website, products, services, or applicable legal requirements.

When we make changes, we will publish the updated version on this page and update the “Last Updated” date.

Changes will generally apply from the date they are published and will not retrospectively remove rights you have already acquired.

If you continue to use the Website after updated Terms have been published, your continued use will be subject to the revised Terms, to the extent permitted by law.

22. Governing Law and Consumer Rights

These Terms are governed by the laws applicable to Sanpstyle Company LLC, including the laws of the State of Delaware, United States, except where mandatory consumer protection laws provide otherwise.

If you are a consumer living in the European Union, European Economic Area, or another jurisdiction with mandatory consumer protection legislation, you retain the benefit of any mandatory rights and protections available to you under the laws that apply to your consumer relationship with us.

Nothing in these Terms is intended to prevent you from exercising rights that cannot legally be excluded or from bringing a claim before a court that has jurisdiction under applicable consumer law.

23. Complaints and Dispute Resolution

We encourage customers to contact us first if there is a problem with an order or product.

We will make reasonable efforts to understand the issue and find an appropriate solution.

If you are an EU/EEA consumer, you may also have access to consumer complaint and alternative dispute-resolution mechanisms available in your country.

Your statutory rights to bring a claim before a competent court remain unaffected.

24. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it lawful where possible.

The remaining provisions will continue to apply.

25. Contact Us

If you have questions about these Terms, an order, or our products, please contact us through the customer support details provided on our Website.